Privacy Policy.

Bella Law PLLC (“Bella Law,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, online forms, communications, and related digital services (collectively, the “Website”).

This Privacy Policy applies to all visitors, prospective clients, and users of our Website. Please read it carefully.

1. No attorney-client relationship created.

Accessing this Website, submitting information through forms, subscribing to communications, or contacting Bella Law through digital channels does not create an attorney-client relationship. An attorney-client relationship is formed only after a written engagement agreement is executed by both you and Bella Law PLLC.

You should not send confidential or sensitive information through this Website unless and until a formal attorney-client relationship has been established.

2. Information we collect.

We may collect the following categories of personal information.

A. Information you voluntarily provide

This includes information submitted through contact forms, intake forms, consultations, subscriptions, or communications, such as:

• Name
• Email address
• Phone number
• Business name and role
• Mailing address
• Practice area or legal service interest
• Messages or inquiries you submit
• Scheduling and appointment details

B. Communication data

If you communicate with us by email, text message, or phone, we may collect:

• Message content
• Phone number or email address
• Date, time, and method of communication
• Consent and opt-in records

C. Automatically collected information

Our web server keeps an access log, like every web server. When you access our Website, we may automatically collect:

• IP address
• Browser type and device information
• Operating system
• Pages requested
• Referring URLs

3. How we use your information.

We use personal information for legitimate business and professional purposes, including to:

• Respond to inquiries and requests
• Evaluate potential client matters
• Schedule consultations
• Provide legal services to clients
• Communicate about services, updates, and firm-related information
• Send marketing, educational, or informational content, subject to consent and opt-out rights
• Improve Website functionality, performance, and user experience
• Operate, analyze, and enhance marketing, lead generation, and client intake systems
• Maintain compliance with legal, ethical, and professional obligations
• Protect the rights, security, and integrity of Bella Law and its users

4. Technology, automation, and artificial intelligence.

Bella Law uses modern technology, including automation tools, customer relationship management (CRM) systems, analytics platforms, and AI-assisted tools, to improve efficiency, communication, and service delivery.

These tools may process personal information solely for the purposes described in this Privacy Policy and under appropriate confidentiality, security, and data protection safeguards. AI and automation tools are used to support professional legal judgment, not to replace it.

5. Cookies and tracking.

This Website sets no cookies. It loads no fonts, scripts, images, maps, or forms from any other company, so no third party sees your visit. It carries no advertising or remarketing technology, no session recording, no heat mapping, and no chat tool.

We plan to add our own cookieless analytics: a count of pages and referrers, kept on our own server, with no identifier that follows you between sites. We have not switched it on yet. When we do, this section will say so before it starts running.

6. How we share information.

We do not sell your personal information. We may share information only in the following limited circumstances.

A. Service providers

With trusted third-party vendors who assist with:

• Website hosting
• CRM and intake systems
• Email and SMS communication platforms
• Analytics and marketing tools
• Scheduling and payment processing

These providers are authorized to use information solely to perform services on our behalf and are subject to confidentiality obligations.

B. Legal and ethical obligations

We may disclose information if required by law, court order, professional responsibility rules, or to protect the rights, safety, or property of Bella Law, our clients, or others.

7. SMS and text messaging privacy.

If you opt in to receive SMS or text messages from Bella Law:

• Messages may include appointment reminders, responses to inquiries, or firm-related communications.
• Message and data rates may apply.
• You may opt out at any time by replying STOP.

SMS consent is not shared with third parties or affiliates. Your phone number and SMS opt-in data are used exclusively by Bella Law for direct communication purposes.

8. Email communications and marketing.

You may receive emails related to:

• Inquiries or consultations
• Legal services
• Educational or marketing content

You may unsubscribe from marketing emails at any time by using the link included in the email. Transactional or service-related communications may still be sent as necessary.

9. Data security.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Data retention.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal and professional obligations, and resolve disputes.

11. Children's privacy.

This Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Your privacy rights.

Depending on your jurisdiction, you may have rights to:

• Request access to your personal information
• Request correction or deletion
• Withdraw consent to communications

Requests may be submitted using the contact information below.

13. External links.

This Website may contain links to third-party websites. Bella Law is not responsible for the privacy practices or content of those sites.

14. Changes to this Privacy Policy.

We may update this Privacy Policy from time to time. Changes will be effective when posted on this page. Your continued use of the Website constitutes acceptance of the updated policy.

15. Contact information.

If you have questions about this Privacy Policy or our privacy practices, write to info@bellalawpllc.com or call 832 674 0659. The firm's website is https://bellalaw.law.

Bella Law PLLC
845 Texas Avenue, Suite 200
Houston, TX 77002

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